UPDATE: I had my rescheduled appointment for 5 PM today (06/03/20). The nicest gentleman, Chris, came out. Chris was on time, professional, prepared, and was very knowledgeable on what he was doing. I needed help hanging a basic macrame hanging chair from my ceiling, and Chris was in and out in under 40 minutes from the time he stepped into my apartment. (It probably only took that long because I was personally unsure which way I wanted it hung, but it was very speedy!) In addition to this, Chris apologized for the previous appointment mishap, and the recognition in the previous mistake was very admirable! I am very very impressed by the level of professionalism Chris and this company displayed today. Enough so to come back and change my review to 5 stars! As my apartment maintenance is closed due to COVID-19, I will be using the Handyman Company for all my around the house fixes in the future. THANK YOU Chris!!!! ORIGINAL: I made an appointment earlier this week for 3pm on 06/02/20; (as I was told 5pm was too late for them). I left work early to be home to await the handyman at 3. I was told I would receive a call when he was 30 minutes away. By 3:45 I never received a call and no one showed up to the appointment. I called them at 3:46, just for them to tell me he was “held up” at another job and he would not be able to make it to my appointment- but they could reschedule for tomorrow. They never contacted or reached out to me and they probably never would have if I didn’t call. I rescheduled my appointment for tomorrow seeing as I need something fixed that I can’t do myself, so I don’t have many other options, but I am very disappointed in the lack of professionalism. I was basically told “sorry” and to reschedule, with no further reparations. The lady I spoke to today to reschedule was very kind, and likely the only reason I didn’t call another company. I will update my review tomorrow with more updates on how it goes. Please consider compensating your customers for their time, as I lost out on several hours today for your lack of respect for others schedules.